1.1 “Keith Ho Betxchange” shall hereinafter be referred to as “Betxchange”.
1.2 “The Customer” shall be the person/entity to whom betting services are rendered.
1.4 “Bet/Betting” shall be defined as the gambling of money by the Customer on the outcome of a race, game, or any other unpredictable event.
3.1 The Customer shall register with Betxchange prior to being in a position to commence any Betting with Betxchange. For the purpose of registration, the Customer shall provide Betxchange with the following information:-
3.1.2 Full name;
3.1.3 ID number/Passport number;
3.1.5 Physical address;
3.1.6 Telephone number.
3.2 Betxchange may, from time to time, require further information from the Customer, which the Customer shall be obliged to furnish. Under no circumstances whatsoever shall the Customer be registered without the necessary information being furnished to Betxchange.
3.3 In addition to the above, the Customer shall provide Betxchange with the following additional information, as required in terms of the Financial Intelligence Centre Act 38 of 2001:-
3.3.1 A copy of the Customer’s ID/Passport;
3.3.2 Contact details;
3.3.3 A copy of the Customer’s utility bill not older than 2 (two) months, as proof of residence.
3.4 All information provided by the customer to Betxchange may be used by Betxchange, at its discretion, for purposes of performing any identity and/or credit checks with any party, for the purpose of, inter alia, independently verifying the information provided by the Customer, and more particularly, where any credit card details are concerned.
3.5 Upon completion of the Customer’s registration with Betxchange, certain information relating to the Customer’s use of the website shall be logged, including, but no limited to, the Customer’s IP address, the pages viewed by the Customer, the Customer’s web browser type and operating system.
3.6 In the sole and absolute discretion of Betxchange, Betxchange shall have the right to deregister the Customer at any time, in the event of Betxchange considering, at any time, the Customer to be not creditworthy or a risk to Betxchange in any way.
Use of Customer Information
4.1 Betxchange shall use the Customer Information, inter alia, as follows:-
4.1.2 Management of the Customer’s account;
4.1.3 For purposes of providing the Customer with customer support;
4.1.4 Market research;
4.1.5 Analysis of the Customer’s use of Betxchange’s service;
4.1.6 For purposes of communicating with the Customer;
4.1.7 For purposes of enforcing the Terms and Conditions of Betxchange.
Sharing of Customer Information
5.1 Upon registration with Betxchange, the Customer consents to Betxchange sharing his/her/its information with any third party, to enable Betxchange to independently verify their identity and credit worthiness.
5.2 The Customer acknowledges that Betxchange may be called upon by a statutory body/institution, to forward any Customer Information provided to Betxchange, and that Betxchange shall do so upon such lawful request.
5.3 Betxchange shall not exchange any information with a third party, unless compelled to do so by a court order, or alternatively, in terms of this Policy.
5.4 Betxchange may disclose Customer Information to any of its agents and/or sub-contractors to assist with the rendering of the Betting services to the Customer.
6.1 Although Betxchange shall take all reasonable steps to safeguard the Customer’s information, it may not be able to prevent unauthorised access to such information by a third party. The Customer acknowledges that he/she/it is aware of this risk, and transacts with Betxchange on this basis.
8.1 The Customer will be required to log into Betxchange with his/her e-mail address.
8.2 The Customer acknowledges that he/she may receive various confirmatory information by way of e-mail, and that such e-mail address will further be used for customer service.
8.3 The Customer also acknowledges that the e-mail address may be used for purposes of forwarding any promotional material to them by Betxchange.
Security and Retention
Betxchange makes use of the SSL (Secure Sockets Layer) Security Socket, which provides security for any communication over the internet, and is a standard and recognised form of securing all information on the internet, and all Customer information is accordingly encrypted. Betxchange confirms that this is a commonly used protocol for managing the security of a message transmission on the internet.
11.1 In the event that any of the terms of this agreement are found to be invalid, unlawful or unenforceable, such terms will be severable from the remaining terms, which will continue to be valid and enforceable.